1Overview
This policy explains what personal information WheelsConnect360 collects, why we collect it, and the choices you have. We collect only what we need to run the marketplace safely.
2What we collect
Account details: your name, email, phone number and password (stored securely, never in plain text).
Verification documents: CNIC or ID and driving licence copies where a booking or listing needs them, and for owners, business and bank details used for payouts.
Booking and payment information, messages, reviews, and technical data such as device and usage logs. If you use Cars near me, your location is used only to find nearby branches.
3How we use it
To create and secure your account, process bookings and payments, verify renters, drivers and vehicles, send booking notifications, provide customer support, prevent fraud and improve the service.
4Who sees your information
When you book, the car's owner sees the details they need to complete the rental, such as your name, contact details and verification documents. Owners' public listing details are visible to renters.
Documents are stored privately; only you, the relevant owner where required, and our review team can open them. We do not sell your personal information.
5Storage and security
Data is stored with access controls so users can only reach their own records. We use encrypted connections and keep information only as long as needed for the service and for legal and accounting obligations.
6Your choices
You can update your profile and documents at any time, ask us to correct or delete your information, and change your language and notification preferences. Some records, such as completed bookings and invoices, may need to be kept for legal reasons.
7Cookies
We use essential cookies to keep you signed in and remember preferences such as language and theme.
8Changes and contact
We may update this policy and will show the new date above. For privacy requests or questions, contact us through the Customer Care page.
Questions about this page? Contact us.