Privacy Policy
Last updated: 1 July 2026
Your privacy matters to us. This policy explains what information Wheels Connect collects, how we use it, and the choices you have.
01.Information we collect
Account details you provide such as your name, email, phone number and city.
Verification documents such as CNIC and driving licence, used solely to confirm your identity and eligibility.
Usage information such as searches, messages and requests made on the Platform.
02.How we use your information
To create and manage your account, verify your identity, and match drivers with vehicle owners.
To operate core features like search, chat, ratings and notifications.
To keep the Platform safe, prevent fraud, and comply with legal obligations.
03.How we share information
Your public profile (name, city, ratings and relevant details) is visible to other users so they can decide whether to connect with you.
We do not sell your personal data. We only share information with service providers who help us operate the Platform, under strict confidentiality.
04.Data security
We use industry-standard safeguards to protect your data. Verification documents are stored securely and access is restricted to authorised review.
No system is completely secure, so we encourage you to use a strong password and keep your login details private.
05.Your rights
You can access, update or delete your account information at any time from your dashboard.
You may request deletion of your account and associated personal data by contacting us.
06.Cookies
We use essential cookies to keep you signed in and to remember your preferences. You can control cookies through your browser settings.
07.Changes to this policy
We may update this Privacy Policy as the Platform evolves. We will post the updated version here with a new "last updated" date.